Privacy Notice
What does this Privacy Notice cover?
This Privacy Notice sets out how we handle personally information that we collect when you are using our Services. Please note that nothing in this Privacy Notice will limit our right to collect, use and disclose your personal information as permitted by law.
Will we ever change this Privacy Notice?
We are constantly trying to improve our Services, so we may need to change this Privacy Notice from time to time. We will alert you to changes by posting the revised Privacy Notice on pathwaysbc.ca and changing the “Last Revised” date at the top. Our use and disclosure of personal information we collect now, is subject to the Privacy Notice in effect at the time we use or disclose that personal information.
How do we collect and use your personal information?
Information You Provide To Us
We receive and store any personal information you knowingly provide to us, including information received through the use of our “Contact Us” function on our website. We use this personal information to respond to your requests and inquiries in an efficient and accurate manner.
Information Collected Automatically
Whenever you interact with our Services, we may automatically receive and record information on logs and databases from your browser, application, services or device(s). This includes your IP address, location details, “cookie” information, mobile device, operating system, the type of browser, demographic information, application and/or device(s) you’re using to access our Services, click-through paths, the identity of the page or feature you are requesting or interacting with, time on page of feature. We use this information we collect automatically to provide, maintain, protect assess and improve our Services, and protect our users.
We may also transfer “cookies” to your device, which allow us to recognize your browser, application or device and tell us how and when you use the various pages and features in our Services. We may associate the information we collect from your different devices, which helps us provide consistent Services across devices.
Our Service contains links to other websites (“Third Party Sites”). Such Third Party Sites may also use web beacons, or transmit cookies to and read cookies from your browser, application or device when you visit or use our Services. If you click on a link to Third Party Sites, they may also transmit cookies to you. This Privacy Notice does not cover personal information collected by Third Party Sites, including through cookies and web beacons.
How do we share your personal information?
We do not sell your personal information to third parties.
However, if you contact us for assistance with our Services, we may provide the relevant contact with access to your personal information as needed to respond to your requests and inquiries. We may also share your personal information with third party service providers, such as website hosts, developers, or analytics service providers.
Regardless of any choices you make regarding your personal information in accordance with this Privacy Notice, we may disclose personal information if we believe in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights, our property or users of the Services; or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Notice, or any legal agreement we have with you.
How secure is my personal information?
We try to protect the privacy of your account and other personal information we hold in our records, but cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of personal information at any time.
If we believe a breach of security has affected your personal information that is under our control, and such breach creates a real risk of significant harm, we will investigate the situation and, where appropriate, notify you. We will take all other steps which we believe are appropriate or legally required.
We may process your personal information in other countries where laws regarding processing of personal information may be less stringent than the laws in your country, such as the United States.
How long do we keep your personal information?
We retain your personal information only as long as necessary to maintain an appropriate record of our relationship with you, or comply with applicable legal requirements, and for backup purposes.
What if you want to limit the use of your personal information?
Most of the personal information we collect is necessary for us to provide you with the Services. If you do not want us to use or disclose your personal information in a particular way, please contact us using the contact information at the bottom of this Privacy Notice and we will be pleased to discuss with you how we can limit its collection, use or disclosure.
What if you want to access or change your personal information?
You may request a copy of your personal information that is in our control and request corrections if you believe that personal information is inaccurate. If you wish to receive a copy of your personal information, please contact us using the contact information at the bottom of this Privacy Notice.
Questions? Concerns?
If you have any questions or concerns about this Privacy Notice or about our collection, use and disclosure of your personal information please contact Pathways at https://pathwaysbc.ca/contact.